Boeken Rayonmanager Telecom

Newton's Telecom Dictionary

This text is for anyone trying to keep up with the new technologies and terms being created daily. Terms are explained in easy to understand definitions and mini essays.

Express Series: English For Telecoms Student'S Book And Mult

English for Telecoms and Information Technology is part of the Express Series. It is an ideal course for students in employment, who want to communicate better in English. This short, intensive course can be completed in 25-30 hours, so students make progress quickly. English for Telecoms and Information Technology can be used as a stand-alone …

Effetto del recupero del servizio sulla soddisfazione del cliente in Etiopia Telecom

Broadbandits

Investigating the financial fraud and misguided power plays that brought down the telecom industry Investigative reporter Om Malik offers an inside look into the telecom bubble and shows how upstarts and veterans alike became victims of what one chief executive aptly described as "high--yield heroin. Praise for Broadbandits "Broadbandits weaves together a story of greed, …

Essential Jtapi

This tutorial and reference introduces the Java Telephony Application Programming Interface (JTAPI) architecture, and shows how JTAPI cooperating classes and core packages can serve as call models for building telephony applications. It reviews JTAPI's object model, modular components, and class hierarchy, and how these can be used to construct advanced telephony applications. Annotation c. by …

CSR Perception and Customer's Reaction

In this research study, CSR perception was taked as independent variable upon which three other variables of interests, which are personal satisfaction, purchase intentions and switching intensions, depend. The study was undertaken by focusing on youngster population of the telecom industry only. CSR perception of the companies in the telecom sectors has a positive influence …

McGraw-Hill Illustrated Telecom Dictionary

Whether you have a technical or nontechnical background, the definitions and diagrams in this first-of-its-kind compendium will efficiently put you in touch with the essential terms you need to know - all presented in concisely written, plain-English definitions. A perfect reference if you're just entering a tele/data communications field, or if you're an active professional …

Hosted Telecom & Call Center Services

(in revisie - nieuwe versie verwacht begin 2011) - Dit boek wil een basis verschaffen aan al diegenen die wel eens hebben gehoord van Hosted Telecom/Call Center Services, maar nog weinig weten over deze nog relatief onbekende discipline speciaal in een call center omgeving. Hosted services kunnen een tijd- en geldbesparende oplossing leveren. Supervisors en …

How well the public and private telecom industries make money, compared

Internationalisation, cooperation and ethnicity in the Telecom sector

Study of the reaction of the Dutch public telecom operator PTT Telecom to the restructuring of the telecom market and internationalization. The author focuses on 3 cases of cultural diversity and cross-cultural cooperation in strategic alliances. He discusses the factors influencing the process of internationalization and asks what lessons have been learned from the experiences …