Boeken Manager facilitair

Cyber Security

Cyber security involves protecting organisations from cyber risks, the threats to organisations caused by digital technology. These risks can cause direct damage to revenues and profits as well as indirect damage through reduced efficiency, lower employee morale, and reputational damage. Cyber security is often thought to be the domain of specialist IT professionals however, cyber …

When Managers Rebel

Employee and manager rebellions occur more often than you might think. This book argues how important it is to take these protests seriously. The authors demonstrate that when middle managers rebel, they aren't just letting off steam, and that their acts of creative protest can even produce benefits for their companies. Rebellion can pay off!

Adopt & Embrace Microsoft Teams

You don’t need to spend your day stuck in email, or endless meetings! Set your team up for success with practical guidance designed specifically for Executives, Managers and Team Leaders who want to achieve more, using Microsoft Teams. Embrace new work practices. Improve business processes. Unlock real business value. …and get your lunch break back! …

Future of Business and Finance - Predictive Intelligence for Data-Driven Managers

This book describes how companies can easily and pragmatically set up and realize the path to a data-driven enterprise, especially in the marketing practice, without external support and additional investments. Using a predictive intelligence (PI) ecosystem, the book first introduces and explains the most important concepts and terminology. The PI maturity model then describes the …

Managing Projects (HBR 20-Minute Manager Series)

You've been asked to manage a key project--or perhaps you've volunteered for an assignment that could advance your career. So how do you make sure the project succeeds? Managing Projects walks you quickly through the basics, including: Drawing up a realistic schedule and project planMonitoring key tasks and benchmarksCommunicating with stakeholdersBringing the project to a …

How to Manage the IT Help Desk

Are you overworked, unappreciated and under-resourced? This book offers tools for measuring productivity and features ten steps for successful support, while User Support successes and failures are revealed in case studies. It also gives you techniques for justifying staff and other expenditure; gaining senior management support; and more.

Managing Up (20-Minute Manager Series)

Your boss plays an important role in your career. So how do you navigate this delicate, significant professional relationship without playing political games or compromising your character? Managing Up offers concise, expert tips on: • Understanding your manager"s priorities and pressures • Setting a positive tone for the relationship • Managing expectations—and egos • Earning …

The Social Project Manager

The Social Project Manager describes a non-traditional way of organising projects, managing project performance and progress. The aim being to deliver, at the enterprise level, a common goal for the business; one that harnesses the performance advantages of a collaborative community. Social elements help mitigate the constraints associated with the control aspect of project management, …

The Rainmaker

From the author of Driving Sales, The Drive to 30, and The Unfair Advantage comes a straightforward, powerful guide for desk managers ready to become rainmakers. Most desk managers believe that printing out a four square or saying "No" to a salesperson on a proposed deal makes them a strong team member. In reality, what …

Guías HBR- Guías Hbr: Finanzas Básicas (HBR Guide to Finance Basics for Managers Spanish Edition)